Grow Your Chiro Practice

Fixing the Biggest Gaps in Patient Communication for Chiropractors: Jenn Troy

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Discover how to bridge the biggest communication gaps in your chiropractic practice with insights from Jenn Troy. Learn practical strategies to improve follow-ups, engage leads, and create meaningful patient connections before they even step into your office. This episode is packed with actionable tips to help you build stronger relationships and boost retention.

Topics Discussed

  • The biggest communication challenges chiropractors face with new leads and patients.
  • Why the “day zero” experience is critical for patient retention and success.
  • Practical strategies to improve follow-up processes and lead nurturing.
  • How meaningful patient conversations set your practice apart from competitors.
  • The importance of speed to lead and actionable tips for immediate follow-ups.
  • Common pitfalls in patient engagement and how to avoid them.
  • Insights on training staff to handle patient calls with empathy and effectiveness.
  • The evolving role of technology, including AI, in patient communication.
  • How to maximize your marketing investment by refining internal systems.

Resources Mentioned

About Jenn Troy

Jenn Troy a “retired” Clinic Director, Weight Loss Coach, X-ray, PT, and CA Tech for a Holistic Chiropractic clinic turned business owner. She is a huge advocate for Chiropractic and holistic health care. Through personal experiences of her own and watching patients at the clinic transform their health dramatically without drugs and surgeries, she has made it her personal mission to impact the lives of as many patients as possible and to ensure they receive what she believes to be better healthcare – less reliant on drugs and surgeries and helping them get off the medical treadmill.

Jenn Troy on Facebook
The Troy Method on Facebook
The Troy Method on Instagram: @thetroymethod 
Jenn Troy on LinkedIn 
The Troy Method on Youtube

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